... waiting a better experience, many Toyota service centers provide movie theaters, children's play zones, massage therapy stations, private Wi-Fi areas, and free snacks. 2. Prime the customer for waiting. Prepare your customers for waiting and manage ...
http://www.retailwire.com/discussion/17046/what-will-it-take-to-create-a-better-checkout-experience
http://www.retailwire.com/discussion/17046/what-will-it-take-to-create-a-better-checkout-experience
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